The health of our staff, clients, and patients is of the utmost importance, as always.
As of Monday, March 16, we are instituting two new policies designed to limit exposure in our facility, in addition to the expanded infectious disease control protocols we instituted last week.
- Our lobby is currently closed and we are operating on a curbside basis for all appointments and product pickup.
For all appointments, we will have a staff member meet you at your vehicle to bring your pet inside. The doctor will connect with you by phone to discuss examination and treatment of your pet and take a card number over the phone. A staff member will then bring your pet and a receipt to your vehicle.
For any medication or food pickups, please give us a call to let us know you are here. We can take a card number over the phone and have a staff member bring the product and receipt out to you.
- Under recommendation from the American Veterinary Medical Association, CDC and other leaders, we are deferring wellness appointments and elective procedures to preserve medical supplies and encourage social distancing.
- At this time, these appointments will be deferred through April 1. For previously scheduled appointments, we will reach out as soon as possible to reschedule. |
Thank you for your understanding as we work to safeguard the health of our staff and community. We will continue to assess our policies as the situation develops.